All orders are insured against loss or damage
*Every effort is made to ship your order out the same day it is received even if our shipments have been picked up.
OUT OF STOCK items will delay your order, Items will be shipped via the selected method when in.
NOTE: High Dollar orders may be held for a few day to protect us and card holders from fraud, Order will be upgraded to Priority Mail at no additional charge so it should be received within the shipping time frame.
Here at Skin Care By Suzie we want our customers to be happy so if your not happy with any product for any reason we will accept your with in 30 days*. After 30 days we will still accept your returns of non opened items for 60 Days
* We only accept returns on regular retail sizes if they have been opened,
If a large size is available that is considered a professional size and a special order and may not be returned if opened.
So if you have not tried a product before try the smaller size first to make sure you like it.
Click here to fill out the return form. after we process your request and you will receive return instructions via email
Please include your Order#, what you are returning and why. Please also tell us if it has been opened
All item must be returned in a box and in the same condition you received them.
Items returned in an envelope will be refused!